GDPR Compliance
Our commitment to data protection under the General Data Protection Regulation
Data controller information
Atom-willow acts as the data controller for personal information collected through this website and our service provision. We are committed to processing your data in accordance with GDPR requirements.
Contact for data protection matters:
[email protected]
Legal basis for processing
We process personal data under the following legal bases:
- Consent: When you submit contact forms or subscribe to communications
- Contract performance: To deliver heritage preservation services you have requested
- Legitimate interests: To improve our services and website functionality
- Legal obligation: To comply with applicable laws and regulations
Your GDPR rights
Under GDPR, you have the following rights regarding your personal data:
Right to access
You can request a copy of the personal data we hold about you, including information about how it is processed.
Right to rectification
You can request correction of inaccurate or incomplete personal data.
Right to erasure
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to restrict processing
You can request that we limit how we use your personal data in specific situations.
Right to data portability
You can request to receive your personal data in a structured, commonly used format and transmit it to another controller.
Right to object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights related to automated decision-making
You have the right not to be subject to decisions based solely on automated processing that significantly affects you.
Data retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.
International data transfers
Personal data may be transferred and processed in countries outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
Data security measures
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Data breach notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with GDPR requirements.
Exercising your rights
To exercise any of your GDPR rights or to raise questions about our data processing practices, please contact us at [email protected]
We will respond to your request within one month. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.
Right to lodge a complaint
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.